Many people who work in a UK Voluntary and Community Sector Organisation will often find themselves with a responsibility for developing and implementation a volunteer strategy.
These National Occupational Standards define the whole spectrum of activities involved in the “Management of Volunteers” and will help you to carry out this role effectively.
Please note: training providers who wish to develop qualifications from the management of volunteers standards should view this page alongside the below introduction.
Please note that there is an interactive .pdf version of the standards coming soon - for more information join the NOS Mailing List by emailing workforcehub@ukworkforcehub.org.uk quoting MVNOS.
Introduction
Many people in the UK are involved in the development and implementation of the volunteering strategy within their organisation. These National Occupational Standards define the whole spectrum of activities required to achieve this effectively.
A. Develop & evaluate strategies &
policies that support volunteering
g
B. Promote
volunteering
g
C. Recruit place & induct volunteers
i
D. Manage & develop volunteers
g
E. Manage yourself, your relationships & your responsibilities
i
i
i
i
F. Provide management support for volunteering programmes
If you are in a role where you are required to carry out any of the above then these standards are for you.It may be a role you do as a volunteer or as part of your paid work, it might be the focus of your working remit or just a small part of it, either way you will find these standards are an incredible use in supporting you to do your job well.
These standards have been designed primarily for those working in the voluntary and community sector (VCS) but they should also be appropriate if you work in the public sector, such as in a hospital or school.
Roles and responsibilities vary widely between organisations, as do job titles, but some typical examples of those who will find the standards useful include:
Chief executive
Volunteer coordinator
Project manager
Volunteering manager
Director of resources
Information and advice officer
Volunteer leader
HR personnel
Voluntary services manager
Trustee
In the standards, we have used management of volunteers and managing volunteers as generic terms encompassing the range of contributions these individuals make to the successful involvement of volunteers in their organisations.
The completed standards can be downloaded as one document, or you can download units individually.
Knowledge and understanding & personal qualities required when Managing Volunteers:
The Matrix documents have been put together in order for you to become aware of the knowledge and understanding or personal qualities required in order to perform to the standard as fully as possible.
These useful charts shows you which unit corresponds with which element of personal quality or knowledge and understanding you need.To find out more about these elements of a standards please read page 8 of the introduction found in the full standards document.
Please note the full document is quite large – if you prefer you can complete the role profile (.doc, 84Kb), which will help you to decide which units are most relevant to what you do. You can simply print it out and check the boxes that are relevant to you and then select and print out specific units rather than all of them.
Download Individual Units:
Below is an index of all the units that make up the role of someone who is responsible for the Management of Volunteers.
You can select them one by one if you prefer but we do recommend you read the introduction that can be found in the full document. All of the units are in .pdf format and are all 30 - 40Kb.
If you experience problems opening the files, try right clicking on them and selecting 'save target as' - you should be able to save them to your desktop and open them from there. If you're still experiencing problems, contact workforce@ukworkforcehub.org.uk and we will email them to you.
If you would like to be kept up to date with information on these standards please email WorkforceHub@ukworkforcehub.org.uk with "MVNOS mailing list" in the subject line and we will add you to our database.
Created: 06 May 2008 Last Updated: 23 October 2008
